MEMBERSHIP ASSISTANT

Full-Time Employment

The Membership Assistant plays a key role in coordinating and advancing the work of the Museum’s development operations function, primarily focused on its growing membership program. The Membership Assistant will serve as a lead representative of the Museum’s membership program. This position reports to the Membership Manager.

Basic Functions and Responsibilities including but not limited to:

  • Serves as vital communication link between the Museum and its members through phone, in-person and e-mail inquiries
  • Renew prior members and provide general member services as needed
  • Assist with member events and kiosk coverage
  • Assist onsite sales team to ensure efficient and accurate gift processing and acquisition
  • Maintain organization of membership materials and report when inventory is running low
  • Assist in all mail related efforts – invitations, calendars, cards, renewals, acquisition campaigns, annual fund appeals
  • Prepare constituent records for gift entry process and process member card production
  • Attend and assist with departmental special events as needed
  • Other duties as assigned

Qualifications:

The position requires experience in a fast paced sales, marketing or customer service environment with direct public interaction. Also required are:

 
  • Warm, professional interpersonal skills with the ability to work effectively with Museum members, general public and staff
  • A positive, achievement-oriented attitude and proactive work ethic
  • Ability to work independently and as part of a group
  • Polished appearance that reflects the Museum’s standing in the community
  • Excellent computer skills, with experience using Tessitura, Raiser’s Edge and Patron’s Edge strongly preferred
  • Experience processing complicated sales transactions and data entry
  • Strong organizational skills and attention to detail
  • Ability to handle multiple tasks in a fast-paced environment

Hours:
Full Time, at least one weekend day. 32-40 hours per week, not to exceed 2080 hours per year.  Pay is hourly. Must be available to work week of Spring Break,  Thanksgiving and week of Christmas. We are closed on Thanksgiving Day, Christmas Eve and Christmas Day.

 

APPLY HERE FOR THIS POSITION


 

THANK YOU FOR YOUR INTEREST IN THE FORT WORTH MUSEUM OF SCIENCE AND HISTORY!

 



Fun Fact

The OMNI sound system has 50 speakers, driven by 8 amplifiers that produce over 24,000 watts of sound through 6 channels and a giant sub-bass stack to give the audience that “you are there” feeling.

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